ANCHOR Arkansas logo ANCHOR ArkansasDock Here for Support.
VISIT The service encounter.VEHICLE One way ANCHOR carries the visit.NETWORK Statewide mobile field capacity.DOCKS Local anchors for continuity and follow-up.
Neurodivergent-first. Person-centered. Universally designed.MAV is built around autistic and neurodivergent Arkansans—current residents, people growing into new life stages, and people who move to Arkansas in the future. The same clearer communication, lower sensory load, predictable steps and flexible access can help anyone who needs them.
How person-centered access works
MAVMobile Access VisitThe service encounter.
VEHICLEAccess Van / Mobile Access VehicleOne delivery platform.
NETWORKMAV NetworkANCHOR's statewide mobile field capacity.

Build a person-centered visit

The visit changes around the person; the person does not have to perform for the visit.

Choose any options that would make access easier. This tool stays in your browser and does not diagnose, score or submit anything.

Communication
Environment
What I need help with
Your visit can stay simple.

Choose any options above. MAV will build a plain-language visit preference card you can copy or show at check-in.

Use MAV

Start with what is hard right now.

A Mobile Access Visit is not a test of whether you know the system. Tell ANCHOR what is happening, choose how you want to communicate, and work forward from there.

Four ways to meet MAV

You do not need one special intake path.

Walk-up community stop

Start at the public access desk during a published stop or event. See the service menu before deciding what you want to share.

Scheduled Mobile Access Visit

Use reserved time when the task needs privacy, preparation, equipment, telehealth or a longer navigation session.

Regional Dock / partner handoff

A Dock, school, clinic, library, provider or other partner can connect you to a MAV route without making you restart the whole story.

Community or event deployment

Use ANCHOR's mobile access station, Sensory Haven, communication tools or field team where people are already gathering.

During the visit

What happens, in order.

  1. 01

    See the choices first.

    Public information should explain what the visit can do before you disclose personal information.

  2. 02

    Choose communication.

    Speech, typing, AAC, pointing, MICA, CARD, interpreter support, written questions, extra processing time or a trusted support person can all be valid.

  3. 03

    Sort urgent, immediate and longer-term needs.

    Staff distinguish safety or medical urgency from the access problem that still needs a plan after the immediate issue is addressed.

  4. 04

    Do the useful part now.

    Prepare a Passport, use a sensory or communication tool, organize records, make an appointment plan, trial assistive technology, build a safety plan, find a resource or prepare a referral packet.

  5. 05

    Connect to the responsible service.

    When possible, make the call, secure the appointment, send the consented packet, connect by telehealth or hand the person to a Regional Dock/partner while the visit is still active.

  6. 06

    Leave knowing what happens next.

    You should know the owner, next action, timing, backup route and how to reconnect if the handoff fails.

When the visit itself is becoming too much

The interaction can slow down without ending.

Reduce

Fewer questions, lower sound/light, fewer people, more physical space and less time pressure.

Protect communication

Do not treat reduced speech, delayed response, movement or AAC as refusal. Switch channels instead of increasing pressure.

Keep orientation

Explain what is happening, what can wait, where exits are and what the next decision is.

Resume or stop by choice

When capacity returns, continue only the part that remains useful. A visit does not have to consume every possible service in one sitting.

Sensory Haven →

What you can leave with

A visit should produce something usable.

Next-step plan

Who owns the next action, how to reach them and what to do if it fails.

Portable access information

Passport, CARD, communication preferences, sensory plan or appointment sheet that you choose to carry forward.

Warm connection

A scheduled/confirmed handoff when the next service can be reached during the visit.

Tools or trials

Selected sensory, AAC, visual, executive-function or healthcare-preparation tools where the route supports them.

Follow-up route

A Regional Dock, navigator, peer connection, provider, host or other named route that continues after the mobile visit ends.

Documented barrier

When Arkansas lacks a usable route, the service gap can be recorded for ANCHOR planning instead of disappearing as a private failure.

Boundaries

MAV connects systems. It does not impersonate them.

A Mobile Access Visit is not automatically an emergency response, diagnostic evaluation, medical clinic, transportation service or benefits office. Those capabilities can only be delivered when the appropriate authorized partner, licensed professional, vehicle, site and safeguards are actually part of that visit.

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