Build a person-centered visit
The visit changes around the person; the person does not have to perform for the visit.
Choose any options that would make access easier. This tool stays in your browser and does not diagnose, score or submit anything.
Choose any options above. MAV will build a plain-language visit preference card you can copy or show at check-in.
Use MAV
Start with what is hard right now.
A Mobile Access Visit is not a test of whether you know the system. Tell ANCHOR what is happening, choose how you want to communicate, and work forward from there.
Four ways to meet MAV
You do not need one special intake path.
Walk-up community stop
Start at the public access desk during a published stop or event. See the service menu before deciding what you want to share.
Scheduled Mobile Access Visit
Use reserved time when the task needs privacy, preparation, equipment, telehealth or a longer navigation session.
Regional Dock / partner handoff
A Dock, school, clinic, library, provider or other partner can connect you to a MAV route without making you restart the whole story.
Community or event deployment
Use ANCHOR's mobile access station, Sensory Haven, communication tools or field team where people are already gathering.
During the visit
What happens, in order.
- 01
See the choices first.
Public information should explain what the visit can do before you disclose personal information.
- 02
Choose communication.
Speech, typing, AAC, pointing, MICA, CARD, interpreter support, written questions, extra processing time or a trusted support person can all be valid.
- 03
Sort urgent, immediate and longer-term needs.
Staff distinguish safety or medical urgency from the access problem that still needs a plan after the immediate issue is addressed.
- 04
Do the useful part now.
Prepare a Passport, use a sensory or communication tool, organize records, make an appointment plan, trial assistive technology, build a safety plan, find a resource or prepare a referral packet.
- 05
Connect to the responsible service.
When possible, make the call, secure the appointment, send the consented packet, connect by telehealth or hand the person to a Regional Dock/partner while the visit is still active.
- 06
Leave knowing what happens next.
You should know the owner, next action, timing, backup route and how to reconnect if the handoff fails.
When the visit itself is becoming too much
The interaction can slow down without ending.
Reduce
Fewer questions, lower sound/light, fewer people, more physical space and less time pressure.
Protect communication
Do not treat reduced speech, delayed response, movement or AAC as refusal. Switch channels instead of increasing pressure.
Keep orientation
Explain what is happening, what can wait, where exits are and what the next decision is.
Resume or stop by choice
When capacity returns, continue only the part that remains useful. A visit does not have to consume every possible service in one sitting.
What you can leave with
A visit should produce something usable.
Who owns the next action, how to reach them and what to do if it fails.
Passport, CARD, communication preferences, sensory plan or appointment sheet that you choose to carry forward.
A scheduled/confirmed handoff when the next service can be reached during the visit.
Selected sensory, AAC, visual, executive-function or healthcare-preparation tools where the route supports them.
A Regional Dock, navigator, peer connection, provider, host or other named route that continues after the mobile visit ends.
When Arkansas lacks a usable route, the service gap can be recorded for ANCHOR planning instead of disappearing as a private failure.
Boundaries
MAV connects systems. It does not impersonate them.
A Mobile Access Visit is not automatically an emergency response, diagnostic evaluation, medical clinic, transportation service or benefits office. Those capabilities can only be delivered when the appropriate authorized partner, licensed professional, vehicle, site and safeguards are actually part of that visit.