Full MAV Field Guide
The complete Mobile Access Visit and MAV Network field model.
This guide keeps the complete MAV service scope in one readable place. Use it when you want the whole system rather than one task page.
MAV · Mobile Access Visit / MAV Network
Mobile support that meets people before crisis.
A Mobile Access Visit is a public-facing way to enter ANCHOR in the field: outreach, accessible communication, needs mapping, sensory support, navigation and warm handoffs into continuing care. Access Vans and Mobile Access Vehicles are delivery platforms within that network.
Public front door
Not a brochure stop. A next-step system.
The MAV visit should end with a concrete support action: a peer connection, safety plan, support item, scheduled appointment, referral handoff, prepared evaluation pathway or case-manager/navigator connection.
- 01
Outreach
Trust-building, public education and local access.
- 02
Screening
Functional need, sensory risk, communication need and urgency.
- 03
Stabilization
Quiet space, AAC and no forced talking or eye contact.
- 04
Support
Immediate functional support and warm hand-offs while longer review is pending.
- 05
Review
Telehealth, regional clinics and formal diagnostic or specialist pathways when needed.
- 06
Continuity
Follow-up, case management/navigation, peer network and data feedback.
Service desk
What people can receive through a Mobile Access Visit.
Entry is based on support need, not proof that a person already knows the right words, diagnosis category or agency door.
Low-sensory screening
Functional barriers, communication access, sensory risk, executive-function load, caregiver strain, developmental concern, masking and crisis-prevention needs.
Resource navigation
No Wrong Door-style support for referrals, benefits, public programs, early intervention, adult supports, school guidance and local service maps.
Peer support connection
Warm matching to parent peers, autistic adult peers, rural family mentors, late-diagnosed adults, AAC/nonspeaking support and aging caregiver supports.
Safety planning
Functional crisis and sensory safety plans that document triggers, what helps, what harms, communication preferences, safe people and consent-based sharing.
Telehealth handoff
Connection to regional review, adult diagnostic routing, pediatric pathways, clinical triage and case-management intake when appropriate.
Support kit distribution
Communication cards, calm-response cards, sensory items, visual supports, QR portal cards, printed guides and Spanish materials.
No diagnosis barrier.
A person can receive screening, navigation, crisis/sensory planning, peer connection, communication support and referral preparation based on reported or observed functional need. Separate programs can still require their own formal eligibility.
Safety Net Model
A Mobile Access Visit can be a front door into continuing support.
The model is built around a sequence that prevents people from leaving with only confusing information: outreach, screening, stabilization, support, diagnostic or specialist review when needed, and continuous care.
Identify people earlier, build local trust, reduce stigma, train community pillars, distribute sensory tools and make local support routes visible.
Review immediate needs, functional barriers, sensory risks, crisis risk, referral urgency, communication/AAC needs, executive-function load and caregiver strain.
Move people into real services: telehealth review, regional clinic referral, adult diagnostic route, early intervention, case management and follow-up tracking.
Use the Access Passport, peer support, safety plans, resource navigation and regional Docks/follow-up to keep support active after the Mobile Access Visit ends.
Sensory Haven
A short-term stabilization space that avoids escalation.
Zone A is a quiet, low-demand space for sensory overload, shutdown, panic escalation, caregiver-child crisis, adult burnout collapse and communication breakdown.
De-escalation basics
- Dimmable lighting and sound dampening.
- Noise-reduction headphones and light filters.
- Weighted lap pads, water, calm seating and a clear exit path.
- AAC boards, written communication cards and visual choices.
- No forced talking, eye contact or unnecessary touch.
Functional safety plan
The plan documents triggers, warning signs, unsafe interventions, preferred communication, sensory tools, safe people, emergency contact preferences and when mobile crisis or medical services are needed.
Communication cards
I need a break. Please slow down. I can answer in writing. Do not touch me.
Calm response cards
For caregivers, staff, responders, school offices, clinics and event teams.
Private quiet space
A place to lower sensory demand before decisions are made.
Crisis coordination
When a genuine behavioral-health or medical crisis exists, connect to the appropriate crisis or medical system. The MAV’s lower-demand sensory approach does not replace emergency care.
Autism Access Passport
One support summary, shared only with consent.
The Access Passport helps the person avoid retelling their full life story at every agency, school, doctor, caseworker or crisis contact.
What it contains
Screening summaries, functional needs, sensory profile, communication profile, AAC needs, executive-function barriers, safety plan, referral history, accommodations and next appointments.
Who controls it
The Passport belongs to the individual or guardian. Sharing is consent-based, revocable and separated from any public resource database.
Why it matters
People can carry their real support needs across systems without starting over every time.
Printable packet sections
CommunicationSensory needsSafety planAccommodationsReferral historyAppointments
Diagnostic routing
Support starts while formal review is still pending.
A Mobile Access Visit is not a diagnostic authority. It is an access-and-routing encounter that can identify functional needs, start non-diagnostic support and connect the person to the appropriate qualified review path.
Important boundary
“Provisional Functional Support Status” is a service-planning concept, not a diagnosis or legal entitlement.
A temporary functional-support plan can document significant developmental, communication, sensory, executive-function or crisis-support needs while a person awaits formal review. It cannot substitute for an authorized diagnostic, eligibility or benefits determination.
Pediatric developmental concern
Early intervention or preschool special education referral, pediatric diagnostic appointment, telehealth review when appropriate, parent support and follow-up.
Adult low-complexity route
Adult autism diagnostic clinic, telehealth review, employment/accommodation documentation support, adult peer mentor and navigation/case-management intake where available.
Complex or masked cases
Priority specialist route when available, multidisciplinary evaluation where indicated, trauma-informed review, crisis/safety plan, navigation and peer support.
Immediate safety concern
Use mobile crisis or medical care when genuinely needed, legally required protective referrals only when applicable, follow-up navigation, and a non-police response whenever safe, lawful and available.
What provisional support can unlock
Immediate accommodations, communication access, sensory protection, appointment preparation, peer connection, documentation for the next provider and a follow-up plan while formal decisions are pending.
Community pop-up
The MAV Network can serve people who do not want or need to enter a vehicle.
The exterior awning and education station create a low-stigma public access layer: visual education boards, multilingual information, printed guides and local partner onboarding.
Autism across the lifespan
Support needs can appear differently in toddlers, school-age students, adults, parents and older adults.
Masked autism
Some people speak clearly, work, parent and mask while still needing support and accommodation.
Meltdown vs. tantrum
Public education can prevent punishment-based responses when the person needs sensory safety.
AAC and nonspeaking access
Communication support without forcing speech as proof of understanding.
Train-the-trainer partners
MAV staff can train trusted community pillars to recognize possible developmental, sensory, communication or crisis-support needs, use basic access strategies and connect people to verified support routes.
Request a MAV visit
Bring mobile access to your community.
Use the host flow for libraries, schools, public health sites, faith communities, shelters, senior centers, employers, food banks, events and rural access days.
Good fit for the MAV
- People need support but may avoid clinics.
- A quiet, private conversation space is needed.
- Families need a real next step after screening.
- Staff need neuro-informed training.
What happens after request
- Navigator reviews community need.
- Route team checks region, parking, safety and accessibility.
- Partner receives a proposed setup plan and, once service is operating, scheduling information.
- Public materials are prepared for English/Spanish and other identified access needs.
- Follow-up pathway is attached before the visit happens.
Routes & stops
Make the route finder real before telling people to travel.
The intended public experience is simple: “Find a published MAV visit or route near you.” That phrase should become a live promise only when real routes, dates and locations are operating.
Regional Docks + mobile routes.
Routes are planned around regional Docks/bases, public health locations, DHS county offices, education cooperatives, providers, libraries, community centers and verified service gaps. A live finder should support county/region, setting, support need, accessibility, language, hours and walk-up/appointment filters.
Open route modelPartners & accountability
Mobile access has to be measurable, staffed and trusted.
The MAV is an operating system: staff roles, partner lanes, performance standards and public feedback loops.
Licensed clinical lead
Clinical triage, risk screening, safety-plan review/approval where clinically required, referral urgency, telehealth handoff and crisis-pathway activation within scope.
Certified peer specialist
Lived-experience support, public education, peer matching, de-escalation support, trust building and adult masking/burnout support.
Resource navigator
No Wrong Door applications, benefits navigation, early intervention and adult referrals, appointment scheduling, Passport setup and follow-up tracking.
Driver / EMT / community paramedic
Vehicle operation, site safety, setup and breakdown, accessibility setup, supplies and emergency protocols. EMT/community-paramedic capability is a route option, not a requirement for every nonclinical MAV.
Public accountability milestones
Earlier MAV design work named concrete outcomes: fewer avoidable ER visits, police calls, involuntary holds and crisis escalations in regular service zones; shorter waits for appropriate diagnostic or clinician review; faster peer connection; more community locations trained; and ZIP codes moving from no autism access point to a recurring route plus referral network.
Set numbers only after capacity modeling.
Hard targets such as a specific number of hours or days should not be published as guarantees until staffing, provider capacity, baseline wait times, funding and legal authority can support them.
Complete MAV reference
Full service language, kept together.
This reference keeps the detailed service scope available in one place. Read the boundary notes where a service-design concept depends on future operations, licensing, capacity, law or an active route calendar.
Mobile Access Visit / MAV Network overview
MAV · Mobile Access Visit / MAV Network
Mobile support that meets people before crisis.
A Mobile Access Visit is a public-facing way to enter ANCHOR in the field: outreach, accessible communication, needs mapping, sensory support, navigation and warm handoffs into continuing care. The vehicle is one possible platform, not the definition of MAV.
Public front door
Not a brochure stop. A next-step system.
The MAV visit should end with a concrete support action: a peer connection, safety plan, support item, scheduled appointment, referral handoff, provisional pathway, or case manager connection.
- Outreach Trust-building, public education, local access.
- Screening Functional need, sensory risk, communication need, urgency.
- Stabilization Quiet space, AAC, no forced talking or eye contact.
- Support Provisional functional support and warm hand-offs.
- Review Telehealth, regional clinics, formal diagnostic pathways.
- Continuity Follow-up, case management, peer network, data feedback.
Routes & Stops
Interactive stop finder, county zones, service calendar, and request intake.
Request Visit
Community site request flow for libraries, schools, clinics, shelters, and events.
Services
What the public can receive through a Mobile Access Visit without requiring diagnosis first.
Safety Net
The continuous statewide pathway from outreach to care navigation.
Sensory Haven
Low-sensory support, safety plans, AAC, written-first crisis prevention.
Access Passport
Consent-based support summary that travels with the person.
Diagnostic Routing
Provisional functional support, tiered review, and referral urgency.
Community Pop-Up
Exterior awning education station and train-the-trainer network.
Partners & Data
Staffing, accountability milestones, service desert reduction, trust measures.
Main ANCHOR Site
Return to the statewide system home from the brand header or this link.
MAV services
MAV services
What people can receive through a Mobile Access Visit.
Entry is based on support need, not proof that a person already knows the right words, diagnosis category, or agency door.
Low-sensory screening
Functional barriers, communication access, sensory risk, executive-function load, caregiver strain, developmental concern, masking, and crisis-prevention needs.
Resource navigation
No Wrong Door-style support for referrals, benefits, public programs, early intervention, adult supports, school guidance, and local service maps.
Peer support connection
Warm matching to parent peers, autistic adult peers, rural family mentors, late-diagnosed adults, AAC/nonspeaking support, and aging caregiver supports.
Safety planning
Functional crisis and sensory safety plans that document triggers, what helps, what harms, communication preferences, safe people, and consent-based sharing.
Telehealth handoff
Connection to regional review, adult diagnostic routing, pediatric pathways, clinical triage, and case management intake when appropriate.
Support kit distribution
Communication cards, calm response cards, sensory items, visual supports, QR portal cards, printed guides, and Spanish materials.
No diagnosis barrier.
A person can receive screening, navigation, crisis planning, peer connection, temporary functional support, and referral based on observed or reported functional need.
Safety Net Model
Privacy refinement
Any enrollment or follow-up database must use the current consent, minimum-necessary-data and retention rules described elsewhere in this site.
Safety Net Model
A Mobile Access Visit can be a front door into continuing support.
The model is built around a sequence that prevents people from leaving with only confusing information: outreach, screening, stabilization, provisional support, diagnostic review, and continuous care.
Stage 1 · Community outreach
Identify people earlier, build local trust, reduce stigma, train community pillars, distribute sensory tools, and enroll people into local support databases.
Stage 2 · Triage and screening
Review immediate needs, functional barriers, sensory risks, crisis risk, referral urgency, communication/AAC needs, executive-function load, and caregiver strain.
Stage 3 · Expedited pathways
Move people into real services: telehealth review, regional clinic referral, adult diagnostic route, early intervention, case management, and follow-up tracking.
Stage 4 · Continuous care
Use the Access Passport, peer support, safety plans, resource navigation, and regional docks to keep support active after the Mobile Access Visit ends.
Sensory Haven
Sensory Haven
A short-term stabilization space that avoids escalation.
Zone A is a quiet, low-demand space for sensory overload, shutdown, panic escalation, caregiver-child crisis, adult burnout collapse, and communication breakdown.
De-escalation basics
- Dimmable lighting and sound dampening.
- Noise-reduction headphones and light filters.
- Weighted lap pads, water, calm seating, clear exit path.
- AAC boards, written communication cards, visual choices.
- No forced talking, eye contact, or unnecessary touch.
Functional safety plan
The plan documents triggers, warning signs, unsafe interventions, preferred communication, sensory tools, safe people, emergency contact preferences, and when mobile crisis or medical services are needed.
Communication cards
I need a break. Please slow down. I can answer in writing. Do not touch me.
Calm response cards
For caregivers, staff, responders, school offices, clinics, and event teams.
Private quiet space
A place to lower sensory demand before decisions are made.
Crisis coordination
Connection to 988-connected and state-funded mobile crisis systems when a behavioral-health, sensory, or trauma-informed response is safer.
Autism Access Passport
Autism Access Passport
One support summary, shared only with consent.
The Access Passport helps the person avoid retelling their full life story at every agency, school, doctor, caseworker, or crisis contact.
What it contains
Screening summaries, functional needs, sensory profile, communication profile, AAC needs, executive-function barriers, safety plan, referral history, accommodations, and next appointments.
Who controls it
The passport belongs to the individual or guardian. Sharing is consent-based, revocable, and separated from any public resource database.
Why it matters
People can carry their real support needs across systems without starting over every time.
Printable packet sections
Diagnostic routing
Diagnostic / support boundary
Provisional functional support is a service-planning concept. It is not a medical diagnosis, legal status, benefit determination or substitute for a qualified professional evaluation.
Diagnostic routing
Support starts while formal review is still pending.
A Mobile Access Visit is not a diagnostic authority. It can identify functional needs, start non-diagnostic support, prepare the person for formal review and route to the qualified professional who owns diagnosis.
Provisional Functional Support Status
A temporary support status for significant developmental, communication, sensory, executive-function, or crisis-support needs while awaiting formal review.
Pediatric developmental concern
Early intervention or preschool special education referral, pediatric diagnostic appointment, telehealth review when appropriate, parent support, and 30-day follow-up.
Adult low-complexity route
Adult autism diagnostic clinic, telehealth review, employment/accommodation documentation support, adult peer mentor, and case management intake.
Complex or masked cases
Priority regional or university clinic slot, multidisciplinary evaluation, trauma-informed review, crisis plan, case management, peer support, and 7-day follow-up.
Immediate safety concern
Mobile crisis team, stabilization, medical care when needed, legally required protective referrals only when needed, follow-up case management, and non-police response whenever safe and lawful.
What provisional status can unlock
Community pop-up
Community pop-up
The MAV Network can serve people who do not want or need to enter a vehicle.
The exterior awning and education station create a low-stigma public access layer: visual education boards, multilingual kiosks, printed guides, and local partner onboarding.
Autism across the lifespan
Support needs can appear differently in toddlers, school-age students, adults, parents, and older adults.
Masked autism
Some people speak clearly, work, parent, and mask while still needing support and accommodation.
Meltdown vs. tantrum
Public education that prevents punishment-based responses when the person needs sensory safety.
AAC and nonspeaking access
Communication support without forcing speech as proof of understanding.
Train-the-trainer partners
MAV staff train trusted community pillars to recognize possible developmental, sensory, communication, or crisis-support needs and refer people to ANCHOR supports.
Request a MAV visit
Request a MAV visit
Bring mobile access to your community.
Use this intake flow for libraries, schools, public health units, faith communities, shelters, senior centers, employers, food banks, events, and rural access days.
Good fit for the MAV
- People need support but may avoid clinics.
- A quiet, private conversation space is needed.
- Families need a real next step after screening.
- Staff need neuro-informed training.
What happens after request
- Navigator reviews community need.
- Route team checks region, parking, safety, and accessibility.
- Partner receives a proposed date and setup checklist.
- Public materials are prepared in English and Spanish.
- Follow-up pathway is attached before the visit happens.
Routes & stops
Route boundary
“Find the MAV near you” describes the intended live route-finder experience. It is not a current travel instruction until real operating dates, stops and cancellations are published.
Routes & stops
Find a published MAV visit or route near you.
Search by region, county type, setting, or support need. Each stop is designed as a low-barrier access point, not a clinical gate.
Route filters
Route logic
Regional docks + mobile routes.
Routes are planned around regional docks, public health units, DHS county offices, education cooperatives, providers, libraries, community centers, and service deserts.
Partners & accountability
Performance-target boundary
The detailed targets below are retained as service-design targets. They require capacity, fiscal, legal and provider validation before they can be adopted or represented as public guarantees.
Partners & accountability
Mobile access has to be measurable, staffed, and trusted.
This page turns the MAV into an operating system: staff roles, partner lanes, performance milestones, and public feedback loops.
Licensed clinical lead
Clinical triage, risk screening, safety plan approval, referral urgency, telehealth handoff, and crisis pathway activation.
Certified peer specialist
Lived-experience support, public education, peer matching, de-escalation support, trust building, and adult masking/burnout support.
Resource navigator
No Wrong Door applications, benefits navigation, early intervention and adult referrals, appointment scheduling, Passport setup, and follow-up tracking.
Driver / EMT / community paramedic
Vehicle operation, site safety, setup and breakdown, medical first response, crisis team coordination, accessibility setup, supplies, and emergency protocols.
Public accountability milestones
Fewer avoidable ER visits, police calls, involuntary holds, and crisis escalations in regular service zones.
Formal diagnostic review under 45 days for priority cases, or clinician-reviewed provisional support plan within 10 business days.
Schools, libraries, food banks, churches, barbershops, shelters, employers, and senior centers trained.
Eligible visitors connected to a peer mentor within 72 hours.
ZIP codes moved from no autism access point to active MAV route plus referral network.
Dock here for support.Screen early. Stabilize safely. Support immediately. Diagnose without delay. Stay connected.